COVID-19 SHIPPING UPDATES
We would like to say a sincere thank you to our readers for supporting us at this time.
Please note the following changes to our service due to current demand, and restrictions relating to COVID-19. We will continue to do everything we can to get your orders to you as quickly as possible:
There is a delay of 3-4 working days on the dispatch of all orders.
Please note the estimated transit times for orders to these countries.
USA (estimated 3-7 business days)
Canada (estimated 3-7 business days)
Europe (estimated 10-15 business days)
Asia (estimated 10-15 business days)
Please allow up to 3 working days for us to process your order prior to shipping. Working days exclude weekends and public holidays.
LOST OR STOLEN PACKAGES
If a package is recorded as delivered to your address, but you have not received it, please contact us at firstname.lastname@example.org within 2 weeks of placing your order. Once you’ve reported your package as lost, we will reach out to the Shipping courier to open an investigation for your package.
Plus Magazine, LLC is not responsible for packages that have been delivered to the wrong address if a customer has provided incorrect or incomplete shipping information. Please confirm your mailing details before placing an order.
DUTIES AND TAXES
International packages may incur taxes and/or duties. Please familiarize yourself with your country’s fees and policies before placing an order. Plus Magazine, LLC is legally obligated to enter the full value of orders on customs forms.